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Terms of Service

Last Updated: March 18, 2025

1. Acceptance of Terms

By accessing or using Vorbi's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Vorbi provides AI-powered conversational services including but not limited to voice AI agents, chatbots, and managed AI solutions for businesses.

3. Data Usage and Processing

By using our services, you grant Vorbi the right to collect, process, analyze, and store data provided by you or generated through your use of our services. This includes but is not limited to:

  • Conversation data from voice and chat interactions
  • User behavior and interaction patterns
  • Account and usage information
  • Custom knowledge base content
  • Integration data with third-party services

Vorbi may use this data to:

  • Provide, maintain, and improve our services
  • Train and enhance our AI models
  • Develop new features and services
  • Generate aggregated insights and analytics
  • Ensure compliance with our terms and applicable laws

4. Subscription and Billing

Vorbi offers subscription-based services with different pricing tiers. By subscribing to our services, you agree to pay the fees associated with your selected plan. Setup fees may apply and will be clearly disclosed before purchase.

5. Limitation of Liability

Vorbi provides its services on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted, error-free, or completely secure. To the fullest extent permitted by law, Vorbi disclaims all warranties and shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages.

6. Termination

Vorbi reserves the right to suspend or terminate your access to our services at any time for any reason, including but not limited to violation of these Terms of Service.

7. Changes to Terms

Vorbi may modify these Terms of Service at any time. We will notify users of significant changes. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Vorbi is established, without regard to its conflict of law provisions.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@vorbi.ai.